Terms of Service

These terms govern your use of the DiabetesLife mobile app and doctor portal, which are operated by Ringmann Global Private Limited (CIN U28261TZ2025PTC033824), S.F 192, Airy Garden, Ravuthur Pirivu, Kannampalayam, Mettupalayam, Coimbatore – 641402, Tamil Nadu, India (“we”, “us”). By creating an account or using the service, you agree to them.

Not medical advice

DiabetesLife is a self-management and monitoring tool. It does not provide medical diagnosis or treatment and is not a substitute for professional medical advice. Always consult a qualified healthcare provider before making decisions about your medication, diet or care. Meal plans, insights and lab explanations are informational aids, not clinical instructions. In an emergency, contact your doctor or local emergency services.

Your account

• You are responsible for the accuracy of the data you enter.
• You are responsible for keeping access to your email and account secure.
• You must be 18 or older to create an account. A parent or legal guardian may create and manage an account for a child under 18, and accepts these terms on the child’s behalf.

Doctor portal

The doctor portal is for use by qualified healthcare professionals. Doctors may propose medication changes, but such proposals take effect only when the patient confirms them in the app. Doctors are responsible for their own clinical decisions and for complying with applicable professional and legal obligations.

Plans and payment

DiabetesLife offers a free tier, a patient Pro plan, and a Doctor plan for doctors and clinics. Prices are shown in the app and on our website. Pro bought inside the Android app is billed by Google Play under Google Play’s terms; Pro bought on the web and the Doctor plan are billed by Razorpay. A Doctor plan subscription is for one doctor: each doctor who uses the portal needs their own account and subscription, a doctor account may be signed in on up to 2 devices at a time, and it must not be shared. The doctor may add clinic staff, who sign in with their own accounts. Paid features are described on our pricing section. Refunds are governed by our Refund & Cancellation Policy.

Acceptable use

• Do not misuse the service, attempt to breach its security, or disrupt it for others.
• Do not use DiabetesLife to store data you are not authorised to hold, or to harm others.

Availability and changes

We work to keep DiabetesLife available and reliable, but we provide the service “as is” and cannot guarantee it will be uninterrupted or error-free. We may add, change or remove features, and may update these terms; continued use after changes means you accept the updated terms.

Limitation of liability

To the maximum extent permitted by law, DiabetesLife is not liable for any indirect or consequential loss, or for decisions made in reliance on the app without appropriate medical guidance.

Termination

You may stop using DiabetesLife and delete your account at any time. We may suspend or terminate accounts that violate these terms.

Governing law

These terms are governed by the laws of India. Any dispute arising from them is subject to the jurisdiction of the courts at Coimbatore, Tamil Nadu.

Contact

Questions about these terms? Email support@diabeteslifeapp.com.